Last updated: 27/04/2024
Introduction
Welcome to Sustainable Directory (referred to as “we”, “our”, or “us”). This privacy policy outlines how we collect, use, disclose, share, and protect your personal information when you visit our website [www.sustainabledirectory.co.co.uk] (the “Site”) or use our services. By using our site, you agree to the terms of this policy.
Information We Collect
We collect personal information from you when you visit our Site or use our services. This may include:
- Personal information such as your name, email address, contact details and preferences when you register for an account or subscribe to our newsletter and location when you interact with our website.
- Information you provide when filling out forms on our Site, such as feedback or inquiries.
- Usage Data: We automatically collect information about your interactions with our site, including your IP address, browser type, and pages visited.
- Information is automatically collected through cookies and similar technologies when you browse our Site. This may include your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services, including connecting consumers with food producers and resellers of UK and Ireland produce.
- To communicate with you, respond to your enquiries, and provide customer support.
- To send you marketing communications, promotions, and updates about our services that may be of interest to you. You can opt out of receiving these communications at any time.
- To improve our website and user experience, analyse trends, track user interactions, and gather demographic information to improve the user experience on our Site.
- To communicate with you about updates, promotions, and relevant content
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Information Sharing
We may share your personal information with third parties in the following circumstances:
- With (members) food producers and resellers that are listed on our Site to facilitate connections between consumers and suppliers.
- With Support network members (our partners, associations and alliances) listed on our members-only support network hub area of the Site to facilitate connections between members and the support network.
- With service providers who assist us in operating our Site or providing our services, such as hosting providers or marketing agencies.
- When required by law or to protect our legal rights, such as in response to a subpoena or court order.
Use of Personal Information and GDPR Compliance
In order to add listings to the directory and renew existing listings, Sustainable Directory collects and processes a certain amount of personal information from advertisers. This information is stored securely on our servers in accordance with the General Data Protection Regulation (GDPR).
We are fully committed to GDPR compliance and adhere to the following principles:
(a) Lawfulness, Fairness, and Transparency: We process personal information lawfully, fairly, and transparently in relation to the data subject.
(b) Purpose Limitation: Personal information is collected for specified, explicit, and legitimate purposes and is not further processed in a manner that is incompatible with those purposes.
(c) Data Minimisation: We ensure that personal information collected is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
(d) Accuracy: Every reasonable step is taken to ensure that personal information is accurate and, where necessary, kept up to date. Inaccurate personal information is promptly erased or rectified.
(e) Storage Limitation: Personal information is kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal information is processed.
(f) Integrity and Confidentiality: Personal information is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures.
By using our services and providing personal information, you consent to the collection, processing, and storage of your information in accordance with this Privacy Policy and GDPR regulations.
Your Rights
You have certain rights regarding your personal information under applicable data protection laws, including the right to access, correct, or delete your information. You can exercise these rights by contacting us via email: privacy@sustainabledirectory.co.uk
You have the right to:
- Access and update your personal information – via your login
- Opt-out of marketing communications
- Request deletion of your data
Data Security
We take appropriate measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site.
Contact us
If you have any questions or concerns about our privacy policy, please contact us at privacy@sustainabledirectory.co.uk
Use of Cookies
We allow third parties to serve cookies on this website to assist with its functionality. For example, like many companies, we use Google Analytics to help us monitor our website traffic.
All computers can decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Copyright notice
This website is protected by UK © copyright law. No part may be copied, reproduced or distributed without our express permission.
